Veil Pendant

Where do you ship from?
All products are designed, manufactured and shipped from our studio in Edmonton, Canada.

Do you ship internationally?
Yes, we ship worldwide. Shipping rates and delivery times vary by location, please reach out so we can put together an estimate for you.

How long will it take to receive my order?
All of our products are made to order. Lead times are 4-6 weeks. Once your order is complete, it will be shipped, and you will receive a tracking number via email. If you need an expedited order, please contact us so we can help facilitate your request. We are a very small team so unforeseen delays can occur occasionally.

Estimated shipping times after dispatch:

• Canada & USA: 5–10 business days
• International: 15–30 business days

How much does shipping cost?
Shipping is calculated at checkout based on your location and order size. We offer free shipping on orders over $1000 CAD within Canada and the USA.

Can I pick up my order locally?
Yes! Local pickup is available at our Edmonton studio. Select “Local Pickup” at checkout and we’ll contact you when your order is ready. Please note that regular production lead times still apply.

TOMNUK Inc. warrants that its products will be free from defects in material and workmanship under normal use for one (1) year from the date of purchase. This warranty applies only to the original purchaser and covers products purchased from TOMNUK Inc. or an authorized retailer.

We do not guarantee the life span of the light bulb.